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the challenge

Transforming complexity into clarity

PRAC’s mission was to promote transparency and detect fraud, waste, and abuse across billions in pandemic relief funds. But with data scattered across multiple agencies and formats, the task was monumental. The committee needed a single, intuitive platform capable of consolidating terabytes of information, and at the same time make it visually coherent, accessible, and compliant with federal standards.

Transforming complexity into clarity.

The Challenge

How Mobomo and PRAC worked together.

PRAC’s mission was to promote transparency and detect fraud, waste, and abuse across billions in pandemic relief funds. But with data scattered across multiple agencies and formats, the task was monumental. The committee needed a single, intuitive platform capable of consolidating terabytes of information, and at the same time make it visually coherent, accessible, and compliant with federal standards.

Approach

Human-centered design at scale

Mobomo applied a Human-Centered Design approach to ensure data served people, not the other way around. We built personas to represent diverse user groups, from investigators to journalists, and shaped navigation and visualization around their needs. Our UX and engineering teams collaborated daily, creating a cohesive, insight-driven experience that turned raw data into understandable stories.

prac
solution

Built for performance, powered by data

In just five weeks, Mobomo rebuilt the PRAC website from the ground up on Drupal 9 and Azure. We integrated new custom media entities that seamlessly embed visualizations from partners Domo and Woolpert, allowing the PRAC team to create, update, and publish new data dashboards in real time. The architecture supports secure, zero-downtime deployments and continuous monitoring for system resilience.

Approach

The PRAC initially launched a basic Drupal 8 CMS in an AWS environment to quickly share relief information. Mobomo rebuilt the system from the ground up using Drupal 9 on Azure, leveraging our Agile IMPACT™ methodology to deliver within five weeks. Three workstreams (UX/UI design, Drupal development, and Azure PaaS integration) operated in parallel, allowing for daily collaboration and rapid iteration without sacrificing quality or compliance.

Design

Mobomo’s design team applied Human-Centered Design principles to make complex data simple and visually meaningful. We developed user personas to guide navigation, layout, and content hierarchy, ensuring that every interaction supported clarity and exploration. The team created a modern, USWDS-aligned theme that balanced visual storytelling with accessibility, turning dense federal data into interactive, comprehensible insights for users across devices.

Infrastructure

To meet federal security and scalability requirements, Mobomo architected an Azure-based platform-as-a-service (PaaS) environment in partnership with Smartronix. The system uses blue-green deployments for zero downtime, automated testing through CircleCI, and multi-layered caching (Redis, NGINX, and CDN) to handle unpredictable traffic spikes. This infrastructure ensures performance, resilience, and compliance while supporting ongoing content and data updates without disruption.

experience

Making massive data digestible

Mobomo rebuilt pandemicoversight.gov on Drupal 9, deployed in Azure PaaS, and designed around clarity, performance, and accessibility. Working in Agile parallel tracks, we created a foundation that made vast, multi-agency data understandable and continuously updatable, showcasing PRAC’s commitment to transparency and usability.

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Accelerated delivery through collaboration

To meet PRAC’s aggressive five-week launch window, Mobomo ran concurrent UX, development, and infrastructure sprints. We used containerized environments and automated CI/CD pipelines to enable daily builds, testing, and feedback, shortening delivery time

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Seamless data visualization integration

Mobomo engineered custom Drupal media entities that embed high-fidelity visualizations from Domo and Woolpert directly into the CMS. This allowed PRAC’s editors to publish new dashboards and charts without developer support, transforming raw federal spend

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impact

Redefining transparency in government

The PRAC platform set a new federal standard for open data visualization, enabling users to track relief spending, identify trends, and hold agencies accountable. The site’s architecture and design framework have since informed other federal digital modernization efforts, demonstrating how data transparency and user experience can move missions forward.

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Nationwide launch

The new Drupal 9, Azure hosted website was launched publicly on September 10, 2020. Within the first couple of weeks, the site had already received thousands of visitors looking to explore who, where and how coronavirus relief spending is being utilized

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Award winning

We are pleased to announce the pandemicoversight.com has also won two awards since it’s competition: 2020 Arcturus Winner in the Government Website category from Vega Digital Awards and a 2021 Gold Winner in the COVID category from Muse Creative Award

“The PRAC website has been recognized nationally for excellence in design, accessibility, and innovation. pandemicoversight.gov earned the Vega Digital Award (Government Website, Arcturus Winner) and the MUSE Creative Award (Gold, COVID Category) for its impact on government transparency. These honors continue to reflect the project’s lasting influence and design leadership.”

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