At a glance.
- Unified Operations: Developed Solar 365, a cross-platform solution that connects sales, installation, and service teams in one workflow.
- Role Based Experience: Tailored interfaces for admins, sales reps, technicians, installers, and customers.
- Customer Empowerment: Delivered transparency through real-time updates, in-app messaging, and easy access to documents and payments.
Untangling the complex solar journey.
RGS Energy’s sales, installation, and service processes relied on numerous disconnected tools, manual handoffs, and siloed communication across teams. Customers struggled to understand where they were in the solar journey, leading to repeated calls, missed appointments, and delays. Internally, Sales Reps, Project Coordinators, Technicians, and Installers all needed different information and varying times, but no shared system existed to keep the experience consistent and transparent. RGS needed a unified digital solution that could simplify operations, reduce friction, and keep everyone aligned from first contact through long-term system ownership.
Bringing clarity to the solar experience.
Solar 365 was designed to simplify RGS Energy’s end-to-end workflow, connecting teams, tools, and customers through a single, intuitive platform built to scale with the business.
Customizable workflows
Solar 365 introduced flexible workflows that adapted to regional requirements, utility rules, and customer-specific needs, keeping every project aligned from sales to service.
Third-party integrations
The platform unified essential tools including Salesforce, PayTrace, DocuSign, and monitoring systems – eliminating silos and ensuring consistent, accurate data across teams.
Real-time communication
Built-in messaging and notifications keeps customers and internal teams connected, reducing delays and making every stage of the process more transparent.
Customer empowerment
Customers can track progress, manage appointments, make payments, sign documents, and view energy savings – all from one intuitive interface.
The solar lifecycle transformed.
Through close partnership and thoughtful engineering, Mobomo helped RGS Energy modernize its end-to-end solar journey. Solar 365 streamlined operations, strengthened customer engagement, and equipped teams with a more connected, efficient way to work.
Enhancing Efficiency
Streamlined processes reduced appointment cancellations and improved coordination among teams.
Boosting Customer Satisfaction
Real-time updates and simplified access to information increased customer engagement, confidence, and trust.
Driving Business Growth
Transparent tracking of progress and energy savings supported customer advocacy, strengthened referrals, and increased sales.
Solar 365 didn’t just modernize a process; it reshaped how RGS Energy delivers solar. By unifying teams, empowering customers, and bringing clarity to every stage of the solar lifecycle, Mobomo helped create an experience built for long-term growth – and one that positions RGS for the future of clean energy.
Related work.
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