At a glance.
- Designed and developed a cross-platform mobile app that helps service members easily find nearby USO centers and programs.
- Introduced digital check-in to replace paper logs, reducing wait times and administrative workload.
- Integrated CMS-driven personalized content so users receive relevant information based on their location.
- Built a scalable, future-ready foundation to support program check-ins, events, notifications, and more.
Impacting those who serve.
To support the unique realities of military life, Mobomo began by listening to service members, USO staff, and families navigating constant movement and changing environments. From those insights, we defined the technical requirements and user pathways that would shape the app. Using our IMPACT™ delivery framework and a human-centered design approach, we built a mobile experience that feels simple, familiar, and dependable no matter where duty takes the user.
Key features.
Geolocation services
Integrated GPS functionality to help users locate nearby USO centers and programs based on their current location.
Streamlined check-In
Developed a digital check-in feature, replacing the traditional paper sign-in method, allowing for quick and efficient access to services.
Content personalization
Integrated CMS data to provide users with relevant content from the USO center they were visiting or nearest to.
Scalable architecture
Built the application with scalability in mind, preparing for future enhancements such as program check-ins, calendar integration, event signups, push notifications, and news updates.
Delivering solutions.
The launch of the USO mobile application marked a significant step forward in connecting service members and their families to vital resources.
Enhanced Accessibility
Users could easily discover and access USO centers and programs, fostering a stronger sense of community and support.
Improved Efficiency
The digital check-in process streamlined operations at USO centers, reducing administrative burdens and wait times.
Personalized Experience
Tailored content ensured that users received information relevant to their location and needs.
For service members and their families, access to support should feel simple, familiar, and dependable. This experience was designed to meet them where they are and help the USO strengthen connection when it matters most.
Related work.
How far can we move you?
A great idea becomes great only after it ships. At Mobomo, we’re experts known for our ability to deliver. We have always been able to launch. And not just launch. Launch with something great. Often, something exceptional. Are you ready to move?