World Bank case study

Empowering global remittances through digital innovation.

The World Bank, an international financial institution dedicated to reducing poverty and supporting development, aimed to enhance the transparency and efficiency of global remittance services. They partnered with Mobomo to develop a mobile application that would enable users to easily locate and compare remittance service providers, ensuring they receive the best value when sending money across borders.  

Mobomo + World Bank

At a glance.

How Mobomo and the World Bank worked together.
  • Designed and developed a mobile application enabling users to search, locate, and compare global remittance service providers
  • Built an intuitive, multilingual experience supporting English, Spanish, French, and Italian for a diverse global user base
  • Implemented API integrations to automatically update provider information, reducing manual data entry
  • Delivered a cross-platform solution for both iOS and Android, including tablet support 
the challenge

Global standards.

Mobomo began with a comprehensive discovery phase to uncover user needs and technical requirements, followed by our human-centered design process that shape the app’s intuitive, globally accessible experience. The result was a streamlined solution tailored to diverse users across regions, languages, and devices.

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the solution

Key features included:

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Interactive mapping

Developed a map-based interface allowing users to find and compare remittance service providers based on location and pricing.

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Multi-language support

Implemented support for English, Spanish, French, and Italian to cater to a broad international audience.

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User personalization

Enabled users to save favorite locations and access the application through various login options, including social media accounts.

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API integration

Integrated service providers' APIs to automatically update information, reducing the need for manual data entry.

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Cross platform availability

Ensured the application was available on both Android and iOS devices, including tablets, to maximize accessibility.

the results

Driving meaningful change.

The World Bank's remittance application has significantly improved the remittance process by:

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Enhancing Transparency

Provided users with real-time comparisons of service providers, fostering informed decision-making. 

Increasing Accessibility

Offered a user-friendly platform accessible in multiple languages and on various devices.

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Streamlining Operations

Automated data updates through API integrations, ensuring users have access to the most current information.

meaningful impact

Powering informed financial decisions.

By leveraging digital technology, the World Bank and Mobomo have empowered individuals worldwide to make cost-effective choices when sending money to their loved ones, supporting the broader mission of poverty reduction and economic development.

Key takeaway

Transparent remittance data gives the user power to make informed, cost-effective financial decisions that directly support families and communities.

Technical insight

Cross-platform design and multilingual support ensured that the tool worked for diverse global audiences on any device.

Partnership perspective

Mobomo’s collaboration with the World Bank modernized how critical financial information is shared, strengthening global access to essential services.

Digital access to transparent remittance data strengthens financial inclusion worldwide. The World Bank’s mobile tool helps people support one another across borders, advancing economic stability one transaction at a time.

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